GP Entretien Extérieur Inc. respects your privacy. This policy explains what personal information we collect on this site, why, and how you can exercise your rights, under Quebec’s Act respecting the protection of personal information in the private sector (Law 25).
Person in charge of personal information
The person in charge is Guillaume, GP Entretien Extérieur Inc., 6103 Rue des Rogations, 403, Lévis, QC G6C 0J3 · [email protected] · (418) 575-2871. Contact them for any question, access or correction request, or to withdraw consent.
Information we collect
Quote request: services, referral source, property type, area, frequency, desired date, project details, name, email, phone and job address.
Customer service: message type, name, email, phone (optional) and message.
Job application: position, name, email, phone, message and attached resume.
We collect nothing through advertising or analytics cookies.
Why we use it
Only to answer your request, prepare a quote, provide the service, handle a complaint or review an application. We never sell or rent your information.
Providers who process it for us
Follosoft (client management software): recording quote requests.
Resend: sending confirmation and notification emails.
Netlify: hosting the site and running the forms.
Some of these providers may store data outside Quebec. We assessed that they offer adequate protection, and they use your information only to provide this service to us.
Retention and security
Requests are kept as long as needed for the service and accounting obligations, then destroyed. Unsuccessful applications are destroyed after 12 months. The site is served over HTTPS, forms go through server functions and no access key is exposed in the browser.
Cookies and local storage
The site uses no advertising cookies. It only keeps in your browser (session storage) the fact that the opening animation was already shown. The service-area map loads tiles from OpenStreetMap, which receives your IP address to display them.
Your rights
You may request access to your information, its correction or deletion, or withdraw your consent by writing to the person in charge. We reply within 30 days. You may also file a complaint with the Commission d’accès à l’information du Québec.
Confidentiality incidents
If an incident presents a risk of serious harm, we notify the people concerned and the Commission d’accès à l’information, and keep an incident register.